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Frequently Asked Questions
Do you support local currencies?
Yes, we support payments in local currencies. While prices are initially displayed in Euros (€), you can view and complete your purchase in your preferred currency at checkout. This allows for a seamless experience no matter where you're located.
Can I get a refund?
Refund policies vary depending on your subscription plan. Please refer to our Terms of Service or contact customer support for specific refund inquiries.
What payment methods do you support?
We support a variety of payment methods through Stripe, including:
- Credit Cards, BLIK, Bancontact, EPS, iDEAL, Przelewy24: Payments via credit cards are processed immediately, allowing you to access premium features instantly.
- Bank Transfers: These are processed within 3 business days, after which your subscription will be activated.
- SEPA Direct Debit: This option typically takes up to 6 business days to process, depending on your bank's procedures.
How can I upgrade my subscription?
You can upgrade your subscription through the account subscriptions in the app. Select the desired plan and follow the payment instructions.
Is my payment information secure?
Yes, all payment information is securely processed through Stripe, a trusted and secure payment gateway.